Support
Set · ERMU · ermuaicc@gmail.com
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Include your device model, system and app versions, steps taken and error message. If helpful, attach a screenshot with personal details hidden.
Save and transfer your journal
Export a journal file in Backups. Importing it on another device replaces the current journal after confirmation; save a copy first. Your profile name and photo are not transferred.
Missing records
Check that you opened the same app, or site and browser profile. Restore an exported backup if available. ERMU holds no journal copy. If saving fails, free storage and retry; do not delete the app or clear its data without a backup.